Privacy Policy

Introduction

Welcome to Melin Nook Games! We are dedicated to creating immersive and engaging gaming experiences for users worldwide. If you have questions, feedback, or needs related to our data processing practices, your privacy rights, or other relevant matters, please feel free to contact us via the channel provided at the end of this Policy.

Policy Overview

This Privacy Policy ("Policy") explains how Melin Nook Games collects, uses, stores, and shares information about you when you use our games and related services (collectively referred to as the "Services"). It also outlines the choices you have regarding your information and how you can exercise your privacy rights.

By downloading, installing, or using our Services, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy. If you do not agree with these practices, please do not use our services. You may stop using the Services at any time, and you can exercise your data rights by following the instructions specified below.

Information We Collect

1. Information You Voluntarily Provide

  • Contact Information: Details submitted when you contact our customer support, such as your full name, email address, or phone number (if provided).
  • Supplementary Information: Optional data you provide during account recovery processes, participation in in-game events, surveys, or feedback submissions (e.g., game preference descriptions, suggestions for service improvement).

2. Information Collected Automatically

  • Gaming Behavior Data: Your progress through game levels, gameplay logs , interactions with in-game features , and engagement with other players .
  • Device Information: Your device’s IP address, unique device identifiers (e.g., IDFA, AAID), hardware specifications (e.g., processor model, memory capacity), operating system version, network type (e.g., Wi-Fi, 5G), language settings, and time zone.

3. Information Obtained from Third-Party Sources

  • Marketing & Attribution Partners: To track the effectiveness of advertising campaigns and prevent fraudulent activities (e.g., click fraud, account hijacking), we receive data such as advertising identifiers, IP addresses, device models, language preferences, and approximate geographic location (e.g., country or region).
  • Analytics Providers: We obtain aggregated or anonymized statistical data to optimize game design and enhance user experience. Our current partners include Google and Adjust (please refer to their official privacy policies for details on how they process data).

How We Use Your Information

  • Service Operation: Maintain stable gameplay, synchronize game save data across multiple devices, and support social interactions between players.
  • Service Improvement: Analyze user behavior patterns, device performance metrics (including processing speed, network stability, and storage usage), and error logs to refine game mechanics, fix technical issues, and optimize in-game content.
  • Data Analysis: Generate anonymous or aggregated reports (e.g., player activity trends, popular game modes), identify user segments, and tailor game updates to meet user preferences.
  • Advertising Activities: Display personalized or context-based advertisements (promoting our own products or those of our partners) based on your interests and in-game behaviors. Where required by local legislation, we will seek your prior consent. After obtaining consent, advertising platforms (e.g., Applovin) will process your data in accordance with their respective privacy policies.

Circumstances for Information Sharing

  • Analytics & Monitoring Partners: (e.g., Adjust) to help us track player trends, measure service performance, and improve the quality of our Games.
  • Advertising Partners: To deliver targeted ads and evaluate ad effectiveness; we may share advertising identifiers and inferred user interests (e.g., preference for puzzle games) with these partners.
  • Legal Requirements: When disclosure is necessary to comply with applicable laws, regulations, or legal processes; enforce our Terms of Use; prevent fraud, security breaches, or illegal activities; or protect the rights, property, and safety of Melin Nook Games, our users, or the general public.

Your Rights and Choices

  • Data Access & Deletion: If you wish to request access to the personal data we hold about you or request the deletion of data you submitted through our Games, please send an email to MelinNookGames@outlook.com with your registered user ID included in the subject line. We will review your request and respond within a reasonable timeframe as required by law.
  • Opt-Out of Personalized Ads: You can disable personalized advertising by adjusting the ad tracking settings on your device (e.g., disabling "Allow Apps to Request to Track" on iOS devices or resetting your advertising ID on Android devices).

Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service updates. The latest version of the Policy will always be available in the "Settings" section of our Games and on the announcement page of our official website. We recommend that you review this Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, please contact us via email at MelinNookGames@outlook.com.